Legal
Terms of Service
Please read these terms carefully before using our services. By using our services, you agree to be bound by these terms.
Welcome to Priceless Afya Solutions. These Terms of Service ("Terms") govern your use of our website and services, including our wellness programs, medical tourism facilitation, and healthcare marketing services. Please read these Terms carefully before using our services.
Acceptance of Terms
By accessing or using our services, you agree to be bound by these Terms of Service.
These terms apply to all visitors, users, and others who access our website, wellness programs, medical tourism facilitation, and healthcare marketing services.
If you disagree with any part of these terms, you may not access our services. We recommend printing or saving a local copy of these Terms for your records.
Description of Services
Priceless Afya Solutions provides the following services:
- Holistic Wellness Programs: Integrative wellness services including nutrition guidance, mental wellness support, and lifestyle coaching
- Medical Tourism Facilitation: Coordination and support for medical treatments in Kenya and India
- Healthcare Marketing: Digital marketing services for healthcare providers
We act as facilitators and coordinators — we do not provide direct medical treatment.
Medical Disclaimer
This is an important notice regarding the nature of our services.
- Priceless Afya Solutions is NOT a medical provider
- We do not provide medical advice, diagnosis, or treatment
- We do not replace the relationship between you and your healthcare provider
- All medical decisions should be made with qualified healthcare professionals
- For medical emergencies, contact emergency services immediately
User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Disclose relevant medical history for medical tourism services
- Maintain confidentiality of account credentials
- Comply with all applicable laws and regulations
- Not use our services for any unlawful purpose
Medical Tourism Services
When engaging our medical tourism services, please understand the following:
- Treatment decisions are made between you and your healthcare provider
- Medical outcomes cannot be guaranteed
- You are responsible for travel documents and visas
- Adequate travel and medical insurance is strongly recommended
- Follow-up care is your responsibility upon returning home
We facilitate connections between you and accredited healthcare providers but are not responsible for the medical care you receive. All medical procedures carry inherent risks that should be discussed with your treating physician.
Wellness Programs
Our wellness programs are educational and supportive in nature.
These programs are not substitutes for medical treatment. They are designed to complement, not replace, conventional medical care.
Before starting any wellness or fitness program, consult your physician. Always inform us of any medical conditions that may affect your participation in our wellness programs.
Payment Terms
The following payment terms apply to our services:
- Fees will be clearly communicated before engagement
- Payment terms vary by service and are specified in individual agreements
- Refund policies are service-specific and will be communicated upfront
- Third-party costs (hospital fees, travel, accommodation) are your responsibility
- Deposits may be required for certain services
Intellectual Property
All content on our website is protected by intellectual property laws.
This includes text, graphics, logos, images, audio clips, digital downloads, data compilations, and software. All content is our property or that of our content suppliers.
You may not reproduce, distribute, modify, display, perform, or use any content without our prior written permission.
Limitation of Liability
To the fullest extent permitted by applicable law:
- We are not liable for indirect, incidental, special, or consequential damages
- We are not liable for medical outcomes from facilitated treatments
- We are not responsible for actions of third-party healthcare providers
- Our total liability shall not exceed amounts paid by you for specific services
Some jurisdictions do not allow limitations on implied warranties or exclusion of certain damages. If these laws apply to you, some or all of the above limitations may not apply.
Indemnification
You agree to defend, indemnify, and hold harmless Priceless Afya Solutions.
This includes our affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from:
• Your use of our services • Your violation of these Terms • Your violation of any third-party rights • Any content you submit or transmit through our services
Governing Law
These Terms of Service are governed by Kenyan law.
These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions.
Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of Kenya.
Changes to Terms
We reserve the right to modify these Terms at any time.
We will notify users of significant changes by posting updated terms on our website with a new effective date. We encourage you to review these Terms periodically.
Your continued use of our services after any modifications constitutes acceptance of the updated Terms.
Questions About Our Terms?
If you have any questions about these Terms of Service, please reach out to our team.