Legal
Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Priceless Afya Solutions ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you use our wellness programs, medical tourism services, healthcare marketing services, and website.
Information We Collect
We collect information that you provide directly to us, as well as information automatically collected when you use our services.
- Personal identification information (name, email address, phone number)
- Health-related information when you inquire about our wellness or medical tourism services
- Communication preferences and inquiry details
- Automatically collected data: IP address, browser type, and pages visited
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services. Specifically, we use your information to:
- Respond to your inquiries and provide customer service
- Process and facilitate medical tourism arrangements
- Deliver wellness programs and services you request
- Send you updates about our services (with your consent)
- Improve our website and services
- Comply with legal obligations
Information Sharing
We may share your personal information in the following circumstances:
- Healthcare providers and hospitals when arranging medical tourism services
- Service providers who assist in our operations (with confidentiality agreements)
- Legal authorities when required by law
- We do NOT sell, rent, or trade your personal information for marketing purposes
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Our security measures include encryption, secure servers, and regular security assessments. We limit access to your personal information to employees, agents, and contractors who need that information to process it on our behalf.
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
Your Rights
You have certain rights regarding your personal information. Subject to applicable law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Lodge a complaint with relevant data protection authorities
Third-Party Links
Our website may contain links to third-party websites that are not operated by us.
We are not responsible for the privacy practices of these external sites. We strongly encourage you to read the privacy policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not directed to individuals under 18 years of age.
We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us.
If we become aware that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
Changes to This Policy
We may update this Privacy Policy from time to time.
We will notify you of any significant changes by posting the new policy on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
Your continued use of our services after any modifications to this Privacy Policy will constitute your acknowledgment of the modifications and your consent to be bound by the updated terms.
Questions About Our Privacy Policy?
If you have any questions about this Privacy Policy or how we handle your data, please reach out.